Description

RT is a fantastic ticket tracking system from Best Practical.

This applescript is invoked with /rt{ticketnumber} and returns the url to the ticket in your RT system.

For example: /rt{17234} would return http://myurl/rt//Ticket/Display.html?id=17324

It is handy for sharing tickets with coworkers over IM.

To use you must edit the applescript and change the myurl to your company's url.

Quick directions:

Download
Open the zip file.
Right click (or control-click) the file rt.AdiumScripts and choose Show
Package Contents

Double click the file Contents/Resources/rt.scpt

It should open up Script Editor.
replace myurl in the line that says:

set parms to "http://myurl/rt/Ticket/Display.html?id=" & rtnumber

with your url.

Save and close.

Double click rt.AdiumScripts to install.

If you double clicked first... right click the rt.AdiumScripts that was
copied to your Library/Application Support/Adium folder and pick up the
directions from there.

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Current Version:	0.0
Last Updated:	01/08/08